There is no single correct price, but the safest default is value-based pricing, the method 70% of companies use according to HubSpot's 2022 State of Marketing survey. Set a cost floor first, study what competitors charge, then price to the outcome you deliver. McKinsey found data-driven pricing raises revenue 10-15%. Target a gross margin of at least 25%.
What factors should decide your product's price?
Three factors decide your price: your costs, your customers' willingness to pay, and your competitors' prices. The US Small Business Administration recommends weighing cost of production, market conditions, and competition together before setting any number.
Start with the value you create for the buyer. A study in the Journal of Marketing found customers will pay more for products with unique features and clear benefits. If your product saves someone ten hours a week, the price should reflect those saved hours, not just your server bill.
Then check the ceiling. Your competitors' prices tell buyers what "normal" costs. You can charge above that if you can name the extra value in one sentence a customer would repeat.
How do you calculate your cost floor and margin?
Add every cost to make and deliver one unit, then set a price that leaves the margin you need. Your floor is the price below which you lose money on each sale, so you never quote under it.
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Follow these steps:
- List direct costs per unit — materials, payment fees, hosting, support time.
- Add a slice of fixed costs — rent, salaries, tools — divided across expected sales.
- Pick your target gross margin. Stripe's 2022 Payments Report found the average e-commerce business runs a 25-30% gross margin.
- Divide cost by (1 minus your margin) to get the floor. A $30 cost at a 30% margin means a floor near $43.
- Compare that floor to the value and competitor prices from the section above.
If your value-based number sits far above the floor, you have room. If it sits below, either cut costs or rethink the product.
Which pricing strategy is right for your product?
The right strategy depends on what you sell and how buyers compare it. Software and services usually reward value-based or tiered pricing; commodities lean cost-plus. Price Intelligently reports 80% of SaaS companies use tiered pricing because it captures both small and large buyers.
| Strategy | How you set price | Best for | Main risk |
|---|---|---|---|
| Cost-plus | Cost + fixed markup | Physical goods, commodities | Leaves money on the table |
| Value-based | The outcome delivered | Software, services, unique products | Needs real customer research |
| Tiered | Multiple packages by feature/usage | SaaS, subscriptions | Too many tiers confuse buyers |
| Competitive | Match or undercut rivals | Crowded, price-sensitive markets | Race to the bottom |
Most products end up blending two: a cost floor to stay safe, value logic to set the target, and tiers to serve different budgets.
How we price the AI-built software we ship
We build production software with AI every day, so I will tell you exactly how we price it. We do not charge for our time or our token bills — those are invisible to the customer and dropping every quarter. We charge for the outcome: does this tool replace a $39-a-month SaaS the customer already rents, or save a solo operator a day of manual work?
Our mistake early on was cost-plus. We shipped a feature in two days with AI, priced it near our cost, and a competitor charging four times more looked more credible. The low price signaled "toy," not "tool." We raised it, added a middle tier, and conversion went up, not down.
What actually works for us: three tiers, never more. A free or cheap entry point to prove value, a main plan priced to the outcome, and a higher plan for teams. We change one price at a time and watch the next 100 signups. When a tier converts above roughly 40% of trials, we know it is priced too low and test a raise. Every price change is a small, reversible experiment — the same way we ship code.
What pricing mistakes should you avoid?
The most expensive mistake is underpricing to feel safe. Pricing is the strongest lever you have: Harvard Business Review notes a 1% price increase can raise operating profits 8-10%, far more than cutting the same amount from costs. Read the full breakdown in Harvard Business Review's analysis of pricing psychology.
Avoid these common traps:
- Guessing instead of researching. Talk to ten buyers before you set a number.
- Never raising prices. The US Bureau of Labor Statistics reports the Consumer Price Index rises 2-3% a year. Flat prices are a quiet pay cut.
- Too many tiers. More than three or four options stalls the decision.
- Copying competitors blindly. Their costs and value are not yours.
- Changing many things at once. You will never learn which move worked.
Start with one honest number, ground it in cost and value, then treat every change as a test you can undo.

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